Maintenance of customer service
Today, Thursday 11/4, starting at 17.30, we will work on an update of our customer service. Then it will not be possible to reach us for a while, but we hope that the update will go quickly and that we will soon be back answering your questions.
Today, Friday November 15, our customer service by phone and chat opens at 14.00.
Phone
Opening Hours
Monday: 9.00–12.00, 14.30–16.30
Tuesday: 9.00–12.00, 14.30–16.30
Wednesday: 9.00–12.00, 14.30–16.30
Thursday: 9.00–12.00, 14.30–16.30
Friday: 9.00–12.00, 14.30–16.30
Chat with us
Opening Hours
Monday: 9.00 – 11.30, 14.30 – 16.00
Tuesday: 9.00 – 11.30, 14.30 – 16.00
Wednesday: 9.00 – 11.30, 14.30 – 16.00
Thursday: 9.00 – 11.30, 14.30 – 16.00
Friday: 9.00 – 11.30, 14.30 – 16.00
Forms
You can contact us regardless of whether it is about your flight or if you are wondering about completely different things that concern us as an airline. Our professional customer service will respond to you as soon as possible. You can find the form on the right hand side of this text! Thank you for contacting us at BRA.
Visiting adress
Hangar 5
Köpsvängen 22
Building M, floor 6
168 67 Bromma
Delivery address
Box 61
161 26 Bromma
Customer service
To send a digital document to us, please attach the document in a selected form.
Service fees
When booking through our customer center, a service fee of SEK 200 will be charged. Please note that no refund of service fee is made upon cancellation (exception if canceled within 24 hours of booking). The service fee is not applied when you book directly on flygbra.se or in our app.
Chat with us