Check-In

You can check-in 24 hours prior to departure and 20 minutes* prior to departure. At many of our airports, self service kiosks are available. 

Boarding is possible up to 15 minutes prior to departure. Please make sure that you arrive to the airport well in time for your departure, to make it through the security check in time and find the right gate. 

* At departures from Sälen / Trysil the check-in opens 2 hours prior to departure and closes 30 minutes before.

Identification and membership

• Persons over 16 years must be able to present valid identification.
• Children accompanied by an adult can travel without their own ID.
• You need to be able to show a valid proof of membership when travelling on membership tickets, such as student tickets, ICA tickets and so on.
• You need to be able to show a valid documentation from Försäkringskassan if you receive disability pension/compensation and are travelling on a senior ticket.

If you have any questions

If you have any questions regarding your trip, or if you need to check in you baggage, we are here to help you! If you are travelling with a special baggage, read more about it here.

Good to think about!

You are only allowed to bring one carry-on baggage on-board, and it needs to be placed under the seat in front of you. Maximum measures are 50x40x25 cm and a maximum weight of 8 kg. 

You can check-in 24 hours prior to departure via our website or via e-mail. At many of our airports, automated check-in is possible. At the airport, we do have personal service opening 2 hours prior to departure. 

Identification and membership

As a passenger, you must always be aware of the rules that applies for travelling to the destination. The passenger is responsible for bringing the valid travel documents such as passport, visa, Covid-19 and other entry documents that are necessary. You should always be able to show a valid proof of membership when travelling on membership tickets, such as student tickets, etc.

• From Aarhus the check-in opens 2 hours before departure and closes 30 minutes prior to departure.
• From Bromma the check-in opens 1 hour before departure and closes 15 minutes prior to departure.
• From Visby the check-in opens 1 hour before departure and closes 15 minutes prior to departure.

International flights from and to Helsinki (HEL)

• From Helsinki the check-in opens 2 hours before and closes 45 minutes prior to departure.
• From Visby the check-in opens 2 hours before and closes 15 minutes prior to departure.
• From Bromma the check-in opens 1 hour before and closes 15 minutes prior to departure.

International flights to and from Oslo (OSL)

• From Oslo the check-in opens 2 hours before departure and closes 45 minutes prior to departure.
• From Visby the check-in opens 1 hour before departure and closes 15 minutes prior to departure.